Imagine this: Sarah, a key member of your team, has been missing deadlines lately. It’s impacting your entire workflow and causing frustration. You suspect it might be more than just laziness, but you’re unsure how to handle it.

Sound familiar?

Incapacity, which includes poor work performance, is a common issue businesses face. But what happens when you don’t handle it correctly? You could end up with:

• Decreased productivity: Untreated incapacity can drag down your entire team.
• Low morale: Frustrated colleagues can impact overall workplace happiness.
• Legal trouble: Following the wrong process for incapacity can lead to CCMA claims.

Here’s the good news: You can protect your business and your employees with the right training.

The course will answer your burning questions, such as:

• What are my obligations as an employer to an employee who is ill?
• When can I request the employee to undergo a medical examination?
• How much sick leave can an employee take and what happens when they exhaust their allotted total?
• What are the causes poor work performance?
• When is it poor work performance and when is it negligence?
• At what point can I dismiss the employee who is not able to perform their duties?
• What process must I follow?