Credit Administrator – Travel Industry
We’re looking for a meticulous and solutions‑driven Credit Administrator to join a high‑performing finance team within the travel industry. If you thrive in a structured environment, enjoy working with detail, and take pride in accuracy, this role offers the perfect blend of operational responsibility and stakeholder interaction.
Key Responsibilities
Daily Responsibilities
- Prepare accurate reconciliations of creditors’ statements to invoices received for review and payment.
- Process pre‑payment and term creditors with precision.
- Process touring and non‑touring payments on Tourplan.
- Verify new or amended supplier banking details in line with AML and FICA requirements.
- Load all payments for authorization across various banking platforms.
- Allocate payments accurately to the creditors ledger on Tourplan.
- Prepare and send remittance advices and proof of payments to relevant stakeholders.
- Update cashflow as required.
- Liaise with creditors, reservations managers, consultants, and other internal teams to resolve queries professionally and timeously.
- Ensure all invoices are filed correctly and systematically.
- Check and process Third Party Barters.
- Ensure compliant documents are received and VAT is reconciled according to the VAT Act.
- Perform ad hoc duties as needed.
Weekly Responsibilities
- Review open vouchers for allocated suppliers.
Monthly Responsibilities
- Ensure tax invoices for payments made on pro forma invoices are received within required timelines.
Core Duties
- Invoice Processing: Receive, verify, and capture supplier invoices and credit notes accurately.
- Reconciliation: Perform monthly supplier reconciliations against statements.
- Payment Management: Prepare and load EFT payments on online banking platforms.
- Query Resolution: Investigate and resolve supplier and internal payment queries.
- Administration: Maintain accurate creditor records, filing, and support audit processes.
- Compliance: Adhere to internal financial policies, procedures, and statutory regulations.
Minimum Requirements
- Grade 12 (Matric) required.
- A Diploma or Degree in Finance is advantageous.
Experience:
- 3–5 years’ experience in a similar Creditors/Credit Administration role within the travel industry.
- Intermediate to advanced MS Excel proficiency.
- Experience working on Tourplan is essential.
Soft Skills:
- Strong analytical ability.
- Excellent communication and interpersonal skills.
- High attention to detail and accuracy.
- Strong time management and organizational skills.
- Ability to resolve conflict calmly and professionally.
- High levels of integrity and accountability.
What Success Looks Like in This Role
You’re consistent, accurate, deadline‑driven, and able to maintain strong working relationships with suppliers and internal teams. You spot discrepancies quickly, communicate clearly, and keep the finance function running smoothly through disciplined processes and proactive follow‑through.
