The quality of your decisions determines the quality of your results.
In fast‑moving organisations, teams are expected to make clear, confident, well‑reasoned decisions — yet most people have never been formally trained how to do that.
This webinar gives your team a practical, structured approach to decision‑making that improves performance, strengthens collaboration, and reduces costly mistakes.
Why companies invest in this training
Your people make hundreds of decisions every week — about customers, projects, priorities, communication, budgets, risks and timelines.
When those decisions are inconsistent, rushed or unclear, the organisation pays for it in:
- Rework and delays
- Misaligned expectations
- Customer dissatisfaction
- Wasted time and resources
- Team frustration and conflict
Smart Choices – Better Results equips your team with a repeatable decision‑making framework that improves clarity, reduces noise, and strengthens accountability.
What your team will learn
A practical, real‑world approach to making better decisions:
- Purpose: How to clarify the “why” behind every decision
- Goals: How to set direction and evaluate options effectively
- Resources: How to use time, people, knowledge and budget wisely
- Risk & Impact: How to assess consequences and choose confidently
- Execution: How to turn decisions into action with alignment and follow‑through
This is not theory — it’s a hands‑on, applied session that helps teams make better choices immediately.
Who should attend
- Sales teams
- Project managers
- Team leaders & supervisors
- Customer‑facing staff
- Anyone responsible for delivering results, solving problems or making daily decisions
MORE ABOUT KAREN:
Karen began her career in secretarial and support positions in the Pharmaceutical and Timber Export industries.
In 1997 Karen began her first role in a Learning and Development. Her first position was Course Co-ordination for Hyundai Motor Corporation before moving into a facilitation role.
Following Hyundai Motor Corporation Karen has held various positions within Human Resources Consulting firms where she gained her experience in Transformation, Diversity Management, Psychometric Assessments, Executive Pay, Labour Relations Education and much more. In 2013 Karen Hardman joined Priority Management South Africa and is now one of the Directors and is responsible for Sales and Facilitation functions, which contribute to the continued growth of Priority Management South Africa.
Priority Management has been providing productivity and workload management solutions for over 35 years and are represented in 55 global locations. To date Priority Management has assisted 2.2 million people to find a better way to work and stay in control of their days.
Register
4 September 2026 | 09h00–12h00 | Live on MS Teams
COST: R2000 per person
Includes personalised follow‑up coaching to support implementation and long‑term behaviour change.
PLEASE NOTE: We will be in touch with you to arrange payment and send you the relevant info for this webinar.
