Travel Architect
You already know how to design a journey. But what if your next journey is your own?
There’s a certain kind of person who thrives in luxury inbound travel. Not the loudest. Not the flashiest. The one who sees the invisible threads — the pacing, the personality cues, the unspoken expectations — and quietly weaves them into something unforgettable. If that’s you, keep reading.
Why this role might be calling you (even if you’re not “looking”)
- Because you’ve mastered the mechanics of itinerary design, but you’re craving a place where craft still matters.
- Because you want to work somewhere that treats travel like an art form, not a transaction.
- Because you want ownership — real ownership — of the client relationship, the creative direction, the emotional arc of the journey.
- Because you want to build trips that feel like stories worth retelling.
This division is built on four things you already value:
- Authenticity — real stories, real connection.
- Distinctiveness — experiences that don’t feel mass‑produced.
- Connection — with travellers, suppliers, communities, landscapes.
- Humanity — empathy, care, and the kind of hospitality that can’t be scripted.
What your days look like.
- You’re the architect — the one who holds the vision from the first hello to the final “tell me everything when you’re home.”
- You’ll shape journeys for travellers from the USA, UK, Europe, and Australia who expect excellence — and appreciate the human behind it.
- You’ll guide them, design for them, protect their experience, and sometimes rescue it when the unexpected happens.
- You’ll collaborate with a Junior Assistant who supports the operational load, while you retain the creative and relational ownership.
- You’ll be trusted to make decisions, solve problems, and deliver “over-the-top” moments that turn clients into lifelong advocates.
- And you’ll do it with a team that understands the weight of this craft — and gives you the space to do your best work.
Who you are (if we’re describing you, you’ll feel it)
- You’ve spent 5+ years crafting luxury FIT itineraries across Southern & East Africa.
- You think in routes, rhythms, seasons, and stories.
- You write beautifully, speak confidently, and build rapport without trying.
- You’re commercially sharp — FOREX, margins, supplier terms don’t intimidate you.
- You’re calm in crisis, meticulous with detail, and warm with clients.
- You know how to own a sales cycle without feeling “salesy.”
- You’re the person colleagues come to when they need something done properly.
If you’re nodding, you’re likely the one we’re hoping to meet.
Why this opportunity stands out
Because this is a place where:
- Your expertise is respected.
- Your creativity is encouraged.
- Your standards are matched.
- Your clients become your clients — not just names in a CRM.
- Your work genuinely changes how travellers experience Africa.
- And because you deserve a role that feels like a step toward something, not just another stop along the way.
The practical bits
- Senior, client‑facing role
- Full ownership of itinerary design, proposal creation, booking oversight, and client relationship
- CRM: HubSpot
- Systems: GDS & Tourplan advantageous
- Competitive salary aligned to experience
If this feels like it was written for you… it probably was.
You don’t need to be actively job‑hunting to explore a conversation. Sometimes the right opportunity finds you first.
