Your tools are powerful — but only if you know how to use them strategically.

Karen Hardman’s Work Smarter with Outlook & Copilot workshop shows you how to turn these tools into a productivity engine that supports your day instead of overwhelming it.

This session is designed for busy professionals who want to work with more clarity, less stress, and better communication across their teams.

You’ll walk away able to:

• Manage your inbox with a proven Working Sm@rt workflow
• Use Copilot to summarise, prioritise, and reduce unnecessary admin
• Turn emails into structured tasks, follow-ups, and commitments
• Plan your day and week with purpose
• Reduce meeting overload and improve communication flow
• Build a sustainable system for staying organised

Meet Your Strategist: Karen Hardman,Director at Priority Management South Africa

Karen understands the friction points of the modern corporate environment. Since 2013, she has led the charge at Priority Management—a global powerhouse that has spent 35 years refining workload solutions for over 2.2 million professionals across 55 countries. Karen’s approach is grounded in real-world application, ensuring you leave with systems, not just theories.

Target Audience: This session is curated for administrators, coordinators, and leaders who are ready to stop “managing” their day and start mastering it.