GENERAL MANAGER – 5 Star Lodge
A rare opportunity has opened for a seasoned hospitality leader to take the helm of a world‑class, 5‑star lodge in one of Botswana’s most remarkable wilderness areas.
We’re looking for someone who is respected in the tourism industry, trusted by teams, and known for delivering exceptional guest experiences in remote, luxury environments. Someone who leads with purpose — balancing operational excellence with conservation, community upliftment, and long‑term sustainability.
What you’ll lead
- A high‑performing team and a culture built on dignity, respect, and world‑class service
- Strong relationships with guests, staff, government, community partners, and industry stakeholders
- CSR initiatives, driving meaningful community development
- Business efficiencies, cost control, and the use of local produce
- Continuous product development across lodge, food, guiding, and all guest touchpoints
- Operational oversight of equipment, vehicles, generators, and infrastructure
- Sustainability improvements that strengthen both guest experience and business performance
- Budget forecasting and financial management in a dynamic environment
- Training and development to ensure consistent 5‑star standards
- Hosting VIPs, media, and agents with confidence and warmth
What you bring
- A minimum of 5 years’ experience as a Lodge Manager or General Manager in a 5‑star, remote setting
- A hospitality or business management qualification
- Strong financial and computer literacy
- A leadership style that is energetic, compassionate, and grounded
- A warm, confident presence and excellent command of English
- The ability to remain calm under pressure and deliver to deadlines
If you are passionate about hospitality, conservation, and creating unforgettable guest experiences, this role offers the chance to shape a lodge that truly makes an impact.
