Senior Travel Designer – Johannesburg North
If you’re the kind of travel pro who thrives in a buzzing Johannesburg North environment — juggling quotes, charming agents, balancing margins, and crafting journeys that feel effortless — then this role is your next adventure.
What This Role Is Really About
You’re the architect of unforgettable African journeys.
The person who can take a brief like “We want something magical” and turn it into a perfectly paced, beautifully balanced itinerary that makes guests feel like the main character in their own safari film.
You combine speed with thoughtfulness, creativity with commercial awareness, and service with soul.
What You’ll Do (and do brilliantly)
- Deliver standout service: Fast, clear, warm communication that makes agents and guests feel taken care of.
- Design bespoke itineraries: Seamless, personalised, and full of those “wow, how did you think of that?” moments.
- Upsell with intention: Elevate experiences without ever feeling salesy.
- Build agent loyalty: Become the trusted go‑to person they rely on.
- Keep bookings flawless: Accurate quotes, meticulous files, zero loose ends.
- Partner with Ops: Ensure every moving part lands exactly where it should.
- Protect performance: Track GP%, optimise bed nights, and keep margins healthy.
- Stay destination‑sharp: Camps, seasons, routes, hidden gems — you know them all.
- Use systems confidently: WETU, Smartbox, Tourplan, internal platforms — smooth and efficient.
Who You Are
- Matric with Maths + relevant tertiary qualification.
- 4–5 years in senior travel design or reservations.
- Strong sales instincts and exceptional service delivery.
- Excellent written and verbal communication (bonus for European languages).
- Detail‑driven, organised, calm under pressure.
- Passionate about wildlife, conservation, and meaningful travel.
- Creative, proactive, and committed to getting things right the first time.
Why You’ll Love Working Here
- You’ll design journeys that genuinely matter — the kind guests talk about for years.
- You’ll deepen your expertise through ongoing training and fam trips.
- You’ll work with people who care about purpose, conservation, and doing things properly.
- You’ll be part of a culture that values initiative, curiosity, and thoughtful service.
- If you’re the kind of person who…
Gets a thrill from a perfectly timed connection - Loves a well‑structured itinerary
- Thrives in a fast‑paced, detail‑heavy environment
- Feels most alive when talking about Africa’s wild spaces
…then this amazing opportunity is waiting for you.
